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Thanks. Will try if no joy later.
Latest update is that the website is broken so that’s why I can’t check online. I tried two dozen times and no answer in Hannover.
I called the ‘wrong’ number for UK arrivals only, and got through to a real human (I think). They say it was last scanned in OG at 07:55 yesterday... the time my (slightly delayed) flight was boarding. The person put a note on the system to ask Heathrow to expedite it, and I was asked to wait 24 hours, and not call them but call Hannover.
pdlouche
@JonoMarshall
Try this one (BA customer service Germany): +49 (0) 421 5575 757