If I was paying for the ticket myself and hadn't been travelling all day and hadn't been away from home and my girlfriend for nearly a month I'd be delighted to get the £70 back! As it stands I've got nothing to gain other than being able to finish my book.
Many thanks for this tip, which I read yesterday. Now I can put it in action, as my train has been stuck with a fault for over an hour. Additionally, a drunk passenger is now being arrested having sexually/physically assaulted multiple people.
If I was paying for the ticket myself and hadn't been travelling all day and hadn't been away from home and my girlfriend for nearly a month I'd be delighted to get the £70 back! As it stands I've got nothing to gain other than being able to finish my book.