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Yeah, at least Bob Jackson has a banner on the site giving lead times for returns because they're busy.
I just got the impression Mercian lost interest as soon as I paid up-granted not as much as a full custom everything order-but still over a grand so you shouldn't be left looking at something with a worse finish than you could achieve yourself with rattle cans in the garage.
Anyway... The frame itself was lovely so it's a pity, but if I had to deal with any other issues I think it would be like pulling teeth.
deleted
Sounds horrible, though par for the course as far as UK paint jobs go.