Evans Cycles

Pretty sad demise for The Cut.

People come and go, every store was great or bad at some point in it's lifespan as people are disposable.

Seems strange, sad to hear your bad experience.

There are some decent people there, get to know them and they will look after you. Otherwise I don't blame you for going elsewhere, sounds like a shitty day made worse by a plastic mech

I took my Pinnacle for an Alfine hub gear service there and they were like ‘nah mate’. Which was a bit off I thought.

What are Evans up to?

Few months ago they announced they were shutting one of their Glasgow branches and (I believe) ditched some staff, now they’re opening a new store in a location that Decathlon have previously been unable to sustain. I know the businesses are different but it can’t bode well can it?

What are Evans up to?

Lower rents maybe? not unheard of.

Yeah I can imagine the new location (retail park on Eastern edge of the city) is cheaper rent than their current ones (city centre and more prime retail development in west of city) but just seems mental that they have flipped from going to downsize their Glasgow operation to now taking on another premises.

That was a shit show and a half.
They built a new store on far side of city which they own (land and building) instead of leasing an existing place.
The easterhouse site did very well for them, the new site nose dived into the red leavng a gaping hole in what they were expecting out of Scotland. And it didn't pick up until nearly 2 years after they closed the easterhouse store.
Only way they could improve the new store was to remove its biggest competition, the easterhouse store.
The new store still (4 years later) performs massively below what a feature store of that size on its own pad of land should do.
Products can be good, some good staff, but it's basically kids operating the UK arm of decathlon (most fall out of uni directly into head office) and to top it, they treat staff like utter shite.

The main issues with Evans are simply the HO dicking about to put it simply.

They need to do some advertising or something, I still hear people saying things like “...wish we had a decathlon in Glasgow...”!

Even people that know about the Braehead store say they never knew there was one at the fort.

Their budget for the run up to launch and first year of the new feature store was zero. Actually zero.
They would allow staff upto 4 hours per week to market it off our own backs, but when folk tried they wouldn't pony up.
Their idea was the staff would be so grateful for min wage and been constantly over worked (because we needed 80 people and they would only hire about 35) that we would go out and spread the word it was there using our own social media presence, but not pay for it. Total Fail.
When they left easterhoise in the last few weeks I remember an a4 sheet (in comic sans)saying "new store open in Renfrew" but no details or a map etc

What? They're moving from a central Glasgow location where the footfall is guaranteed to the badlands.

Are both shops closing?

You could park a jumbo jet in that place. That really will be the end of them in the city.

Please don’t ever mentioned footfall ever again.

Wheel roll more like

I lost the sternum strap on my Ortlieb messenger bag that I bought from Evans, it didn't break, completely my fault. I got in touch with them and told them as much and asked if they could source me a new one.

They got back to me a couple of weeks later and said they had one and they could send it out to me free of charge.

Great service, I guess there is life in Evans yet!

Posted this a month ago:

Needed a part which the distributor told me I could order through Evans. Rang Evans London Bridge, no they can't, was told that they no longer deal with Fuji apparently.

Fine. Rang Evans HQ, was told to email Special Orders, SO came back, yes they still deal with Fuji. Free delivery if I order in store. Fiver extra if delivered to me.

Decided to go to Evans The Cut to place the order, bit of a wait to get their system to locate the distributor plus part but at least I'm 3 weeks away from riding my bike!

No email, nothing since, decided to give them a call, guess what? Part had arrived, sat there and I wasn't notified... Must try harder Evans The Cut!

Will Evans absolutely not drill out a rounded off chainring bolt for me (sounds like something a big shop wont do in case of damaging the chainring/crank)?

Its the final solution to my drivetrain noise woes and I dont have a drill at home!

I took mine off. Hate those things. If I could find it you could've had it.

There's a tool rental/borrow/swap thread on here. Just borrow a drill. I have a cordless if you're in west is best london

They'd probably do it at Evans Clapham

The reason i dont have one is because my wife wont let me, the reason she wont let me is because i am a ham fisted idiot. How easy is it to completely eff this (seemingly easy job) up

Drilling shit is easy. Drilling the shit right is marginally more difficult.

Words to live your life by

Ill pop into Evans on the way home see what they say, if you see a video named "Man tries to drill chainring bolt, you'll never guess what happens next", give it a click I will have undoubtedly lost at least one limb

Good luck! in case of emergency, can Mrs Camel_toe post the video?

Popped into Evans on London Bridge and they said to bring it in next week they can do it for me. Crisis averted.
Now at least my sweet fixeh will be ready to ride while it gathers dust in the garage