Mercian now officially boiling my piss. After botching promised respray of new pre-built frame (which took them two months to begin with) being promised it would be dealt with "as a matter of priority" a month ago, I've had fuck all response to email asking when I should expect it back for over two weeks.
At every stage of this process I've had to chase them for promised updates and at this rate summer will be over before I can even get the bloody thing built-assuming the re-re-spray isn't going to be the same as the fluff laden mis-coloured dogshit I was delivered the first time.
If this is 'best of British' then we're fucked-would now much rather get a refund and just buy a fucking Cannondale or something.
They are pretty shit at answering emails I think, at least that's what I found when I dealt with them. I assume you've tried calling them-I found that worked better...
Mercian now officially boiling my piss. After botching promised respray of new pre-built frame (which took them two months to begin with) being promised it would be dealt with "as a matter of priority" a month ago, I've had fuck all response to email asking when I should expect it back for over two weeks.
At every stage of this process I've had to chase them for promised updates and at this rate summer will be over before I can even get the bloody thing built-assuming the re-re-spray isn't going to be the same as the fluff laden mis-coloured dogshit I was delivered the first time.
If this is 'best of British' then we're fucked-would now much rather get a refund and just buy a fucking Cannondale or something.