-
It is a small firm so action is that much more likely I suppose, in a big company there are too many levels of management for anyone to really give a shit.
Couldn't it also work out the other way around though? Big companies have better internal mechanisms to cover their ass so something like that is more likely to lead to an automatic bollocking of whoever endangered their public perception?
I've had two run ins with the same driver over a 6 month period, he's utterly unhinged and shouldn't be driving in my opinion.
However I spoke with the new transport manager on the phone this afternoon after he prompted a phone conversation, and the manager seemed quite taken aback that one of his drivers behaved as I said. Maybe he's just good at PR but I reckon the driver is going to get a bollocking in the near future.
It is a small firm so action is that much more likely I suppose, in a big company there are too many levels of management for anyone to really give a shit.