• So many things I don’t get about this whole situation,

    • How they sell any frames even at the base price without publishing a geo chart.
    • Why, as the kind of rider who would be fine with 74.5deg but not 76deg seat tube angle you’d spend around £900 (I presume, from looking at the options) without seeing a geo chart.
    • That the supplier has come up with what I’d see as rather imbalanced options of throwing £250 down the drain and you having nothing to show for it or having a replacement frame made where you could confirm each and every detail before progressing.
    • That given those imbalanced options anyone would chose to just throw £250 down the drain and walk away.
  • I agree. It really stings. anBut if I take the refund I should be able to get something else decent for the summer and move on and not have to deal with the stress of worrying that if there are further unforeseen problems, the company will maybe refuse to deal with them. It's not actually clear that they were offering to build another frame for free - the message was a bit muddled - they might be expecting £250 as well for a new build to cover their claimed costs of returning the original frame to standard spec. As an aside, not sure why they'd do this personally - if they stand by the design, the geometry aside it's a bloody nice thing! I think I could pursue it for longer for the full amount, but life's too short. I say that despite not being loaded, by any means. But I'd rather spend my summer evenings on my bike than emailing legalese.

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