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hippy
@oheyitsd
I lost the sternum strap on my Ortlieb messenger bag that I bought from Evans, it didn't break, completely my fault. I got in touch with them and told them as much and asked if they could source me a new one.
They got back to me a couple of weeks later and said they had one and they could send it out to me free of charge.
Great service, I guess there is life in Evans yet!