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  • I'd say it was unreasonable not to refund for return, but I don't think the seller was under any obligation to do so.

    Sounding off about someone not replying for 8 hours is a bit weak, and I guess he told you already that he considered it done and was not going to refund.

    (opinion based on original seller not cutting the straps in the first place)

  • trimmed to a curve

    On second thoughts as that was reported by the buyer, maybe immaterial. Whatever.

    I would hope that sellers on this forum would do the right thing, and that doesn't to have happened on this occasion.

  • I don't think the seller was under any obligation to do so.

    There’s an obligation.

    It might be a moral one rather than a legal one but given that this is a cycling community which happens to have a classifieds section and not eBay, then I’d say morals > laws.

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