It's a shame it's a closed workshop there with all the mechanics upstairs behind the scenes. They'd have sorted you out in a second. In a pinch ask for Stu, he's a legend.
As stated above fake mechanic phoned upstairs and I waited about 6 minutes for someone to come down from the workshop I know is upstairs who actually said to my face they have no spokes
There are some decent people there, get to know them and they will look after you. Otherwise I don't blame you for going elsewhere, sounds like a shitty day made worse by a plastic mech
It's always a case of who you get I find.
It's a shame it's a closed workshop there with all the mechanics upstairs behind the scenes. They'd have sorted you out in a second. In a pinch ask for Stu, he's a legend.