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All shops are guilty of not using a torque wrench. I spent time with a racing team and I was laughed at for asking for one.
Biggest pet peeve - never using torque wrench, we're playing with people lives for fuck sake.
There's even a picture of a pro rider with a Shimano hollowtech left crank attach to his feet but not to the spindle, I'm willing to bet it was not torqued.
edscoble
Shock bolts should be tight from the factory yes, as should a certain percentage of the bolts on all bikes. As the bikes out of the box are mostly assembled, they need to be built, torqued to spec and checked over.
All shops are guilty of not using a torque wrench. I spent time with a racing team and I was laughed at for asking for one.
Go figure.