Yeah, that's my understanding; was bought outside eBay though still through Paypal goods/services. The main point was wanted to simply bypass communication with the original seller (as trust is lost and fear of being scammed again) so think I may advise he goes through first Paypal stage (where I think Paypal basically forward issue to buyer to deal with) then if no joy escalate. Many thanks
Ah I see. On eBay they do make you contact the seller first, to see if it can be resolved without their intervention. Not sure if PP do it that way too, but yeah no harm to just route all communication through them straight away so it's all on record.
Yeah, that's my understanding; was bought outside eBay though still through Paypal goods/services. The main point was wanted to simply bypass communication with the original seller (as trust is lost and fear of being scammed again) so think I may advise he goes through first Paypal stage (where I think Paypal basically forward issue to buyer to deal with) then if no joy escalate. Many thanks