Jordan Peterson

Not sure if I understand the question, wider society makes a greater daily impact but both need to be addressed. Certain minorities are under constant attack from the press and institutions, and that spills over into daily life in the form of verbal or physical abuse from strangers.

Also in fairness to Festerban it's the idea that hate speech laws decrease hate that needs evidence, not the other way around.

The phrasing of that statement is kinda vague, but surely there's evidence of this sort of measure being effective: Germany's hard stance on Nazi speech online and offline, Milo Yiannopoulos and Alex Jones getting deplatformed, prosecutions in the UK for inciting violence against muslims, etc.

Usually the people crying out against their free speech being infringed upon are really just upset because they can no longer express their hatred for minorities loudly and with impunity.