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  • I want one of these, that’d really help to know how often does Patch go out and for how long!

    I have said it before and will say this again, I highly recommend SurePet care (SureFlap) as a company. The lock knob broke a couple of times and 1 phone call to them and they sent me a new one next day deliveries free of charge, even when out of warranty.

    1st time the knob broke, they were gonna send me the whole front frame for free because I said the actual flap is quite scratched, but it’s too much trouble to have to remove the frame so only asked for the knob.

    They said the only time they’d charge something is when the electrical parts broke, in which case they will charge 50% of the RRP for a brand new unit. So effectively, it’s kind of lifetime warranty...

  • So far, everything about it is better than other brands/flaps I’ve wasted money on - it’s quiet, locks/unlocks quickly (fast enough to let one running cat out and stop the one chasing it), seems pretty solidly made and so far has been very reliable.

    Not sure how useful this info is but it keeps Mrs Hammer happy and it makes the thing very easy to control at least!


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  • It’d be very useful for me right now as the battle between that stupid cat upstairs and Patch carries on. Vet is beginning to worry about Patch not going out enough and yet not using her litter tray often enough.

    Maybe I should invest...

    So you can lock and unlock the flap in the comfort of your bed, essentially?

    Just how many time do your cats go out and in? 😸

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