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@M_V
Surely sending a frame out missing a cable guide is just a huge indicator of poor quality control?
If they've missed that, what else has slipped through the net?
I'd be looking at distance selling regulations to see how possible it was to wash my hands of the whole thing.
Edit: Had a look at the Spooky site. They call the Gas Mask a 'custom' frame because you can choose the colour? When did they hire Danni Foffa?
All jokes aside though, isn't that gonna mean you are fucked? They'll say its a 'custom' item and aren't 'custom' items exempt from a lot of the purchase protection you get from using a credit card?