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Trust me, my response to them has been very firm but fair. I'll keep you posted if they do the right thing. And I am fair so want to give them that chance. Ultimately I still want the gas mask as (fundamental flaws aside) it's a thing of beauty and purpose. But I won't accept any form of compromise from them.
I really would highlight this thread to them...
A Mulholland was top of my wishlist for next road frame and their response to this situation is going to impact at least one likely future sale...