Everything Apple (the Mac heads thread)

would help to know where you lived. If you're close I've had good service from Logosystems in Se10

Hhmmm tough call. If it was me I’d probably think about getting a new(er) one. Depends on your use though. Things like how is the battery doing, how important is keeping the OS up to date for you? (might not get updates after another year or two). Second hand 2013 pros seems to be for sale for about the same price as that repair depending on screen size/spec etc. just as a comparison.

I presume this is the wrong place to ask this but, perhaps, someone can help.
Any ideas what has happened here and how it can be fixed?

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You have to click on the white bar in the middle of the screen, ask Denise what her password is, and enter this there.

It may be hard to see from the pic but the screen is split into thre sections. The cursor is stuck in the left section. Restart and battery out didn’t change anything

Tried restarting in safe mode?

Looks like a hardware (or possibly display driver problem).

First step would be to try using Win+Ctrl+Shift+B to restart the graphics driver (although I'm not sure if this works on the login screen).

Second would be to plug into a monitor and see if that works. If it does but the laptop display is still knackered then have a look at the display drivers and displays in Device Manager. Run Windows Update to see if that does anything good as well.

Last would be to give it a whack and see if that fixes anything that had come loose (this may not be a good idea).

Thanks all. I’ll try those tips tonight. New router coming tomorrow so it’s my luck that the laptop is banjaxed tonight.

Update.
The screen seems to have split itself into three. I am able to navigate the mouse to each panel.
From the middle panel is I move the mouse right, it moves to the left panel. If I move it right in the left panel, it moves onto the right panel.
The Win Ctrl Sft B didn’t seem to do anything.
I was able to start in safe mode but the screen is really hard to see as the text displays oddly in the three panels.
Any other ideas?
Thanks for the previous suggestions.

That is windows 7?

Yes. Windows 7 home edition. It’s a bit of an antique

Any other ideas?

Plug in to an external monitor, see what it does

I don’t have one.

Looked in to the driver? Is there a split screen command.

Obviously I’m not well up on IT. Would you mind explaining that please?

Does it have an HDMI socket? If so plug a TV in to that.

It appears not to have an HDMI port.

If I were you I'd try the PC Tech thread on here instead of the apple one as people in here are just hipsters with expensive gadgets that don't know shit about computers.

Also might try this link which was basically the first google result for the problem.

Looked in to the driver? Is there a split screen command.

lol

Thanks. I bimble in and out of here and wasn’t sure where to start. Thanks

Looks like I'm buying a new iMac pretty soon to run Creative Cloud/InDesign etc for my freelance stuff (my old Mac's a 2009 and still on 10.3.8). What do I need to know? Where is the 21" base model in its life cycle? Retina... worth it?

Refreshed today. They only really do retina now and yeah, 100% worth it.

Are the iMacs cheaper than they were before? Or are the MacBook Pro’s prices being so high everything else seems cheap?

whatever the smallest Mac books are called- are they being refreshed soon?

The later.