• I presume this is the wrong place to ask this but, perhaps, someone can help.
    Any ideas what has happened here and how it can be fixed?

  • You have to click on the white bar in the middle of the screen, ask Denise what her password is, and enter this there.

  • It may be hard to see from the pic but the screen is split into thre sections. The cursor is stuck in the left section. Restart and battery out didn’t change anything

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