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Consumer Contracts regs as bought online.
Not legal advice: But just tell them you haven't been given the item you paid for and they need to provide it. If they want the wrong item back, ask them to pick up at a reasonably convenient time to you.
If any issues speak to your CC provider, who will generally take it off your bill very quickly and then it's not your problem.
chez_jay
@hippy
If you order a brown thing and the online shop sends you a green thing, that should be covered by the Consumer Rights Act (https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act) yes?
Should the buyer be expected to cover the return costs of the wrong-coloured item? It's a coffee table so probably not cheap to send back.