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Yeah me neither. Always confuses me when my girlfriend orders £200 worth of clothes online and then returns absolutely all of it. I only ever return stuff that doesn't fit/ doesn't work. If I didn't want it, I wouldn't have bought it.
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Sizing varies so much between brands (and even styles of the same brand) that I'll very often buy two sizes and return the one that doesn't fit
PhilDAS
aggi
@Greenbank
Maybe it's a generational thing but I've never done the 'just buy stuff and return things you don't want to keep' thing.
The only returns I've ever done are faulty or incorrect items. I've never returned something because I decided I don't want/need it.
Maybe the change reflects the massive cost that shipping and processing returns puts on the retailers, and rather than price this into every item for sale the shift is to make it less easy to do for the consumer.