QC issues for me on several pairs. I do like the ones I have that fit, but buying a limited run, having them fuck up the size, then being offered a replacement from leftover stock from a different run is a poor customer experience. As is getting dinged by customs on even the replacement pairs because they cannot label the replacements properly. So. Gustin: Nice jeans but they have been in business long enough to be able to deliver a significantly better customer experience, but don't.
So they no longer get my money. I now spend more locally to save myself the crapshoot that is their QC process.
QC issues for me on several pairs. I do like the ones I have that fit, but buying a limited run, having them fuck up the size, then being offered a replacement from leftover stock from a different run is a poor customer experience. As is getting dinged by customs on even the replacement pairs because they cannot label the replacements properly. So. Gustin: Nice jeans but they have been in business long enough to be able to deliver a significantly better customer experience, but don't.
So they no longer get my money. I now spend more locally to save myself the crapshoot that is their QC process.