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If the survey throws up something that they couldn't have known whilst looking round, it's fair for them to ask for money off- but it's completely discretionary as you say. If you think the current price is fair and don't want to take it down further, it's up to them if they're happy to go ahead knowing about the issues.
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I would absolutely be negotiating the price down in line with repairs to the roof.
You are buying the property expecting the roof to be in good condition. Its not like you can tell when you have a look around then make an offer.
It's very common and would be the same if the boiler needed urgent replacing.
The owner can still tell you to get stuffed but they might not want to risk their sale for a few thousand quid.EDIT I now see you are selling the property. I would expect some chipping of the price if the roof needs work!
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abr
Bainbridge
@tbc
What's the protocol if our buyers' survey throws up some work (e.g. roofing, which we've been told will need to be looked at), and they try to knock the price down?
If they did, it could slow down our sale a bit and cause us problems, and they've waited a long time already.
Is it expected that you might allow the price to be negotiated to take into account essential repairs if they were flagged up, or is that completely discretionary?