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Probably the issues @Vince was having.
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I am on my second Douze.
The first one could not handle "London's acid rain" apparently, and that's why it was rusting from everywhere. In addition, the MPF e-assist was not working most of the time (when it was it kept cutting or the range went down to nought in 5 miles) and the AluLock box de-bonded itself.
For the second one, I took the frame with the "step through" top tube so it is much better to use daily and with heavy loads.
MPF put a full new e-assist system that packed in only once in 12 months (I now liase with MPF direct for warranty has Douze did not want to help further) - they provided me with a new display which seems to give me more range somehow.
AluLock provided a new riveted box so no chance of de-bonding this time.
Douze upgraded every single bolt on it to stainless steel so no rust this time around, they also have given me a waterproof cover to protect it from the elements.All in, I am happy with the bike now, it genuinely rides like a normal bike so usable by all with no training.
I was not satisfied with the initial bike at it was £4k worth and rust was pissing out the steering column after 2 months in London + customer service was very blasé
My Douze is awesome. Not sure how you came to that conclusion?