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/csb warning
I got legal with Foxtons in 2013 as a tenant after they were extremely dishonest and unreliable over a property that I rented. They were managing it for a expat and on moving in day I discovered that it was smeared with dog shit and piss. They told the landlord that we were lying and that it had been "professionally cleaned" (he was in SA so couldn't check) and then demanded twelve months of rent after we refused to move in. The landlord was told that we faked our financial references and were trying to wriggle out because we had no money.
It looked like it was heading to court but then the lettings manager at that particular branch accidentally forwarded me an email of a conversation between Foxtons staff discussing how they were going to lie to cover their tracks and dupe the landlord. Once I passed that on to my solicitor, they backed off without a word, paid compensation and my legal costs. At that point I was glad that I had used a £1k per hour solicitor.
Utter cunts.
I once used Foxton's to let a place for my mother.
I won't be using their services ever again.