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  • We have a similar problem with 3 windows not closing. On side hung windows there is a 3-4 mm gap at the bottom on the hinge side, no gap a the top. The hinges are easy clean models that can open very wide. This type
    https://www.windowware.co.uk/index.php/catalog/product/view/id/28218/

    The plastic locating lug seems to have worn away. I can see what the problem is but have no idea how to take out old ones and replace with new.

    They have only been in for 8 years but the house was rented out while we were overseas in 2016/17 so anything could have happened. Further complications are that the builder who did the work has retired and the company that made the windows has gone out of business so they cannot help us.

  • These are the friction stays that I prefer to fit, as the spring in the top cap seems to work nicely.
    https://www.avocet-hardware.co.uk/collections/friction-stays/products/phocas-friction-stays?variant=42298148421

    I feel that the easy clean and egress hinges may be more prone to wear, as the plastic sliders tend to travel further compared to a standard opener. Obviously egress hinges serve a safety purpose, opening the sash wide and off to the side so you can climb out (rooms at the end of a corridor, away from exit doors). Easy clean also open wide, but the sash ends up more central so you can easily reach the outer pane... If you dont need 90 degree opening for easy cleaning, I'd go with standard ones, with a bonus of them being cheaper too.

    Did you see post Post #16665 a few days back. Being side hung, yours are less of a juggle against gravity.

    1. Undo screws securing bottom hinge to the frame.
    2. Undo screws securing top hinge to frame
      3 - 8
      .
      .
      .9..Secure top hinge with two screws
      .10. Secure bottom hinge with two screws
      .11. Test close
      .12. Fit reminder of screws
  • Thanks for that info. I will look at the Phocas hinges to check if there are any problems with the position of the screw holes. I am a bit worried about handling the weight of the window while fixing the last screws. I am thinking of rigging a sling from a ladder outside the window. It is a bit tricky as the one in the photo is above the porch roof and one of the others is above a big bay window.
    This might be a silly question - do they come in matching pairs when you buy them or do I have to order top/bottom or left/right ones?

    I found this naff video https://m.youtube.com/watch?v=LKQ4NpViQJ where the Handyman cuts out the scenes where he almost drops the window outside.

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