Can you send it back? As it’s an AV amp it’s likely to be soldered to the PCB. Probably quite challenging to impossible. Certainly not cost effective. Pretty hard to see how it happened though unless it was shipped with not enough packaging.
You could take the case off and check if the terminal is soldered to the board (irreparable) or to a wire (repairable)
Can you send it back? As it’s an AV amp it’s likely to be soldered to the PCB. Probably quite challenging to impossible. Certainly not cost effective. Pretty hard to see how it happened though unless it was shipped with not enough packaging.
You could take the case off and check if the terminal is soldered to the board (irreparable) or to a wire (repairable)