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Howard
So I keep losing packages (both normal and signed for) because the postman is useless.
There are quite a lot of addresses/buildings on my postcode because it spans 2 industrial estates, the majority of post is delivered problem free, however I have this ongoing problem that has happened a couple of times now and cost me nearly £300:
Item ordered from eBay.
Seller ships RM.
Postman delivers to an address that is not mine/leaves somewhere else/I have no idea what, then registers the tracking as delivered.
I deny receipt of item, RM ‘investigate’ with their driver who obviously is not going to admit he has no idea what happened to it/is incapable of doing their job, and tells them is was delivered to correct address. RM claim I have item and close case.
eBay base their item not received decision on the tracking number which shows as delivered. This cannot be overturned without letter from RM admitting item not delivered. Not possible due to above.
Does anyone have any ideas?