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Eventually found that they are already registered on my banking app and somehow I am meant to know all the companies that are prepopulated. So when I tried to make payment to a newly created payee it kept being rejected.
Hah yeah First Direct does this it really boils my piss
Although funnily enough the app doesn't do it, only the website...
Jesus h fucking christ
Wouldn't take my payment on my banking app, when I tried to register for direct debit the earliest I could pay was after the due date! Plus I had to go through all the account ID and password retrieval malarkey.
Eventually found that they are already registered on my banking app and somehow I am meant to know all the companies that are prepopulated. So when I tried to make payment to a newly created payee it kept being rejected.
That was a useful 90 minutes of my life.