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  • This was a full proof of purchase job before they'd even look at it.

    I crashed and put big hole in some PT bib shorts I bought off eBay. Should I just throw them in the bin?

  • I'd definitely try it just in case I was unlucky just got someone in customer service who was following the book to the letter. Like I say, this hasn't happened to me with other repair requests with eBay stuff.
    (the crash wizard on their website will take you 5 minutes, tops too)

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