You are reading a single comment by @pifko and its replies.
Click here to read the full conversation.
-
Sign up to this and continue using RM:
https://www.paypal.com/uk/webapps/mpp/refunded-returns
Sign up to this and continue using RM:
https://www.paypal.com/uk/webapps/mpp/refunded-returns
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
pifko
Not entirely 'nobbish' but it looks like things are changing a little at Wiggle and CRC with regard to returns.
Historically, if I wanted clothing I'd buy multiple sizes and return what didn't fit.
Similarly sometimes I'd buy something, keep it in it's box for a few months and decide I didn't want it and return it.
I've always used the free Royal Mail service to do this (directly from the RM site).
Now looks like they've partnered with some new company so you ONLY get free returns by using Asda. If you select any other option (including RM) you have to pay.
It stands to reason that they shouldn't have to pay for your returns (unless faulty) but we've had it good for a few years and now it looks like things are going to be a little trickier. Especially for folk who don't live near an asda.....
The free return option is still available on the RM website but I imagine it'll be removed at some point.