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Booked in advance for Bluewater just to secure a slot, but there was someone in front of me that was a walk-in and was told it'd be around two and a half hours. Would have thought better to book a slot then you're guaranteed to be seen!
My wife got her iPhone 6 sorted this morning...appointment at 09.20 and was ready at 10.40 - original phone returned with new battery and no data loss, although she was asked if she had backed everything up just in case (which she had).
Just over three weeks to get your battery replaced for £25...back up to £45 in January.
Got my iPhone SE (bought mid-2016) simply swapped for a new one yesterday as they said they had issues when trying to open it up, which was a result - whole process was around two hours from dropping off to being available to pick up.