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You are right about inclusivity. I have very recently taken on a small indy bike workshop with a friend of mine in Cardiff called Punk Bikes. The business has been on the site in one form or another for ~7 years and has always been built on a non judgemental, inclusive approach. We don’t care if you walk through the door with a £60 gumtree special or +£7k TT ride, you will get the same service and we have found people respond well to that. I get that larger chain shops (like Evans) are super busy and have enormous overheads etc, but they are sucking the life out of bricks and mortar bike shops imo, through a lack of inclusiveness.
LeChef-
Depends on the workshop. In my workshop, we have the same attitude as your friends; doesnt matter what you're riding, everyone deserves a bike that functions as well as possible.
Evans as a monolithic corporate entity may have some problematic issues, but the people in the workshop are people and most of us do what we do because we love bikes.
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. I have very recently taken on a small indy bike workshop with a friend of mine in Cardiff called Punk Bikes.
Sounds rad. Do you have any shop tshirts for sale?
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but they are sucking the life out of bricks and mortar bike shops imo, through a lack of inclusiveness.
Huh? How did you come to that conclusion?
You ever seen what comes through Chain store doors?
It also makes them what, Metaphorical shops existing between the realm of the physical and spiritual?
Joni_Doe
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Chak
To a small workshop owner, this debate has been very interesting. My shop is busy pretty much all the time as we focus on fast, affordable repairs and other tangible 'bricks and mortar' products. This pays the rent, keeps customers coming in the door, but it does not seem particularly scalable. Save adding more mechanics and trying to take a greater market share, how would you break out of this? And where would you break to?
P.s We don't want to be a workshop for rich people. Inclusivity is key.