• It's been a while since I've had an issue as a buyer on ebay other than failed / incorrect delivery.

    Can someone suggest what I should do /my rights re the below?

    Mrs H bought a cushion cover on my eBay. It turned up and is actually a fucking awful low res printed photo of another cushion. I mean it's proper shit.
    https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F173653285359

    I've messaged the seller. How long is reasonable to wait for a response, and should they pay for return postage?

    Cheers.

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