Bob Jackson vigorelli

They've been fine.

I emailed them with some questions around the 2nd and had no reply, still haven't.

Rang them up on the 9th enquiring if the could do the frame with a fork crown I wanted instead of the standard and a few other things. I was told they could so went online and placed my order.

Later that day I got a phone call from Donald asking a few questions on my spec/colour choice. I got cold feet on the colour at the last second so asked if a note could be put on my job card until I decided. A few days later I rang them up to confirm what I wanted. Was told that the wait is 4-5 weeks but they aren't that busy at the moment.

3 Weeks later (yesterday) I got an email around midday saying it will be shipped the following day (today) and would be with me on Monday. I asked if I could have a picture but was told it was packed already. I then asked if I could pay extra to get it delivered on Saturday and was told they don't have that option with the contract with the courier.

Hopefully it will all turn out fine. The main thing I'm worried about is that I requested the fork steerer to be cut to length to fit a dura ace 7410 headset. I told them the stack height and the headset model, I guess they know what they're doing so I shouldn't worry.