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mustardbeak
J_a_m_e_s__
I posted about this ages ago in this thread, but the RW shop is expensive for repairs but, in my experience, excellent in terms of service. I got a worn cream cheese sole swapped out for a lugged sole on a pair of moc toes - can't remember the price. The new sole started coming away from the midsole and I took them back and because the boots were so old - 20 years - they took them back and replaced the mid sole and put on another lugged one, at no cost. Since then, which must have been 3 years ago, they've been perfect. Just my anecdote, but it felt like my pants remained pretty close to my waist.