So I ordered sth on ebay that was coming from China... it's long pass it's ETA, so I opened a case and the seller replied asking me to wait for another week, so I did.... still nothing and so I replied asking for a refund, they are not keen on issuing a refund instead they insisted on sending the item again... I am not keen on that because I originally ordered the item at the beginning of Sept so I have no interest in waiting for another 2 months for it to 'might' turn up... is the ball totally in my court in terms of demending a refund?
So I ordered sth on ebay that was coming from China... it's long pass it's ETA, so I opened a case and the seller replied asking me to wait for another week, so I did.... still nothing and so I replied asking for a refund, they are not keen on issuing a refund instead they insisted on sending the item again... I am not keen on that because I originally ordered the item at the beginning of Sept so I have no interest in waiting for another 2 months for it to 'might' turn up... is the ball totally in my court in terms of demending a refund?