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Still all very early stages.
Are the police investigating at all other than just waiting for the video evidence?
Apologies for the questions I'm just interested in case I need to go through the same process.
From what I've read the Police pretty much see it as civil offence to be dealt with by insurance companies. And if you want them to investigate properly you have to be on their case constantly.
Insurance companies seem better and just fact lead although they don't 'want' to pay out but with the video evidence it would be hard to wriggle out of.
Tomo187-
Being on their case constantly is what I'm all about. I'll email them until they stop responding and then start calling. If I have to start doing police shop visits I'll be sending the insurance company the bill for that too. Actually I might try and burn a CD with the videos on and send it to her. That might stop this whole waste of fucking time. I think the burner in my old laptop still works.
hippy
I emailed the insurance company to tell them I'm going to be claiming against one of their drivers.
Got this a week ago:
"We refer to the above matter and confirm receipt of your correspondence.
As is our protocol on these types of incidents we have arranged for one of our Claims Investigators to meet with our driver and obtain a detailed account of the incident.
We hope to have our investigators report and driver's statement very shortly and once this is received and reviewed we will be in a position to respond fully to your recent correspondence.
Please bear with us until then."