• I had a crack in my lynskey, which they replaced with no complaint. I do worry a bit about their constant sales at the moment

    I must admit I'm hoping that the only reason they're failing to give me a refund is sheer and consistent ineptitude rather than because they don't actually have the cash to pay me back for the frameset they've so singularly failed to deliver.

  • they don't actually have the cash

    They have a lot of frames on EBay. I do hope you get your money.
    Can you contest it with your credit card or bank?

  • Paid by debit card, so I doubt it. Happily I know some attorneys in the US, so if they don't go bust but simply try to hang onto the cash I can send the boys round.

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