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We've got two cars on PCH. My view, based on reading the T&Cs, is that I'm not going to get fussed about anything that can be polished out (by me) in half a day or less at the end of the lease. Anything that I can't polish out (e.g. scratches through clear coat) is beyond "fair wear and tear" and I should probably be expecting to be pinged for.
Question re leasing and/or PCP. My cars have a reasonably hard life, not washed very often, filthy muddy kids & the occasional dog inside, etc etc. They get driven down narrow country lanes where bushes WILL scratch the paint. How much does the condition of car matter at the end of the lease / contract hire period? I've always shied away from these deals for precisely this reason but maybe I am being overly cautious?