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I wasn't charged anything.
As in, you started the new PCP with zero credit / deficit from previous contract?
My understanding of how this will work is:
Hand in old car;
Assuming it hasn't been abused, dealer will accept old car and use the value to clear the outstanding finance on the old car;
Agree new PCP on new car, including the need to hand over cash for deposit contribution for new car.It's the last part that can catch people out.
It depends on the dealer and the deal in most cases. If their margins are already thin (or even negative...) then they'll likely penalise every tiny ding to recover some lost profit.
If not, they'll likely let things go in favour of signing you up for the next lease.
When I handed back my 2 series PCP at the beginning of last year, I was already in the process of agreeing to swap to a 4 series.
The offside front wheel had a couple of major dings in it and the windscreen had a chip within the region that would mean a replacement. I'd also done about 2,500 miles more than the lease agreement.
I wasn't charged anything.