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Interesting. I'm currently in the 2nd year of a 4 year PCP. My plan is to take the car to an independent body place some time in the final year and get it spruced up a bit.
I would have thought the dealer will want to be reasonable on the residual value as their objective at that point is to sign you up to another PCP, and screwing you over on minor wear and tear isn't going to be compatible with that?
They didn't even look at the car I pxed when I took out the PCP... Agreed a price for it without seeing it and I dropped it off when the new car was ready.
Question re leasing and/or PCP. My cars have a reasonably hard life, not washed very often, filthy muddy kids & the occasional dog inside, etc etc. They get driven down narrow country lanes where bushes WILL scratch the paint. How much does the condition of car matter at the end of the lease / contract hire period? I've always shied away from these deals for precisely this reason but maybe I am being overly cautious?