My Building Management Co kept fobbing me off for months ( about 18 actually ) and it was only when I got the ombudsman involved that they finally fixed it. The longer they left it the worse it got - remind them that their neglect will end up more costly for them.
I am paying a mortgage on a leasehold flat in a grade 2 listed old fire station ( SE18 ) and the windows had to be custom made to comply with 'like-for-like'.
The original pole is in the main flat.
My Building Management Co kept fobbing me off for months ( about 18 actually ) and it was only when I got the ombudsman involved that they finally fixed it. The longer they left it the worse it got - remind them that their neglect will end up more costly for them.