It's the kind of thing that can happen, I'd guess not enough material in the spoke bed. I wouldn't say it's common, but I've had it happen before (old Mavic 721s, Velocity A23). I believe Pacenti were plagued with these issues on some of their earlier rims.
I think you should be entitled to a rim replacement.
Contacted Hope, they were surprised but as assuring as you’d wish.
They have a 2 year warranty and advised to contact the retailer.
Hopefully a swift resolution follows!
It's the kind of thing that can happen, I'd guess not enough material in the spoke bed. I wouldn't say it's common, but I've had it happen before (old Mavic 721s, Velocity A23). I believe Pacenti were plagued with these issues on some of their earlier rims.
I think you should be entitled to a rim replacement.