So my 3 week old Genesis Flyer buckaroo'ed me off this morning. The stock mudguard on the rear snapped and lodged in between the wheel and the frame.
I had read some reviews of the bike before I bought it and seen that the mudguards breaking had been an issue, but one
Genesis were aware of and they had taken action and passed the information to local dealers.
Either my local dealer didn't get the memo, or Genesis didn't do anything about it.
Luckily I wasn't injured, just a bit of shock. Could have been a lot worse, busy road etc, etc.
Local shop were obviously sympathetic, told me to bring it in ASAP and they'll see what they can do. To me, it's not their issue.
So my 3 week old Genesis Flyer buckaroo'ed me off this morning. The stock mudguard on the rear snapped and lodged in between the wheel and the frame.
I had read some reviews of the bike before I bought it and seen that the mudguards breaking had been an issue, but one
Genesis were aware of and they had taken action and passed the information to local dealers.
Either my local dealer didn't get the memo, or Genesis didn't do anything about it.
Luckily I wasn't injured, just a bit of shock. Could have been a lot worse, busy road etc, etc.
Local shop were obviously sympathetic, told me to bring it in ASAP and they'll see what they can do. To me, it's not their issue.
Pretty disappointed with Genesis.
P.S. Did I mention it was only 3 weeks old?!