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But then what’s the point of a smart meter if it doesn’t track your consumption and amend sd accordingly.
Smart meters avoid the huge expense of paying people to go around physically reading meters.
Having access to accurate and recent readings can make estimations slightly less inaccurate but it's still complete guesswork.
For example, the smart meter you have has no idea about the radical changes in your household since this time 12 months ago.
Greenbank
Howard
Thanks for that, makes their motives clearer.
But then what’s the point of a smart meter if it doesn’t track your consumption and amend sd accordingly. Don’t they have an algorithm for that?
Just feels like I’m constantly overpaying and then having a largish sum (usually £100+) in credit in one and (£40-£50) in the other as they are still working from the old way of estimating my usage and then only confirming it when a meter reading is in. They have my info, just figure it out better and value existing customers, otherwise they like me will leave as you’re giving us no value..