Despite knowing exactly how much I use, because I've been with them for years and years, they keep upping my DD. I'm currently hundreds in credit, but they refuse to reduce my DD back down to £55/month.
Fair enough, that’d wind me up enough to switch too!
We’re always around £150 in credit (similarly have big swings in summer and winter), got them to reduce our DD by a fiver but they wouldn’t go lower at the time.
Despite knowing exactly how much I use, because I've been with them for years and years, they keep upping my DD. I'm currently hundreds in credit, but they refuse to reduce my DD back down to £55/month.