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Might be worth considering, if you can handle the Garmin hold music for X amount of minutes
Never called them, always emailed them. They may take 2 days to respond to each email but I wasn't in a rush.
Product.Support@garmin.com
Last time was a few weeks ago when I emailed them about an out of warranty replacement for my HRM-Tri strap (99 quid brand new, 79 on wiggle, they sent me a replacement for 40 odd quid inc P&P).
I had a 630 with a broken screen, I got a replacement from AliExpress and destroyed it trying to fix it. I phoned Garmin, paid them £90 and got a refurbed one back with 3 month warranty.
The wristband was broken on the original, but brand new on the refurb.
Might be worth considering, if you can handle the Garmin hold music for X amount of minutes