They were definitely lying. Bastards.
That completion dates are movable is news to me.
I guess folks just roll with it, rather than being like 'nope, I'm takin' ya money. Bye!'
To forfeit the deposit you'd need to serve a notice to complete, and for them not to complete within 10 days, assuming the contract is based on the Standard Conditions of Sale, which it invariably will be.
@Brommers started
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That completion dates are movable is news to me.
I guess folks just roll with it, rather than being like 'nope, I'm takin' ya money. Bye!'