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From my casual observations we are really clueless about this stuff in the UK - both employers [most] and employees [some].
But for the most part its ridiculous to ask employees on minimum / living wage to go beyond their agreed duties / working hours. Unless an emergency and the time / benefit can be given back somehow.
Now, if they were partners or shareholders or had performance related pay and didn't just feel they were working their assess off just to put somebody else's' kids through college...
Howard
edscoble
The only people I've known who said phrases like this had been people who displayed that they didn't have any interest in the wellbeing of staff, employment for them was a one sided agreement that the staff should grovel and beg for meaning they often chucked out that staff didn't do enough for the company to get more from them as "if you wanted the work you would do x" and then asking them to do more than as you put it "You do your thing and go home at the end of the day, and that’s it." which is exactly what they have agreed to do when contracts/agreements exchanged. That goes the same for any job people should just be able to punch out and head home to rest happy that they have done what they do and that's that.