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Yeah, you would hope that there is a three strike policy or something similar within the operator. But right now we'll never know what the outcome is.
In my incident the driver deliberately drove me onto the pavement going round a corner. He hadn't indicated so I assumed (wrongly) he'd be going straight on. During a heated exchange, where he'd actually got out of the bus, he told me he saw me and did it deliberately, essentially because he disliked people on bikes filtering on the left.tl;dr - I wanted this guy fired, he literally endangered my life.
I'm not expecting the driver to get fired but even if it makes him stop for a second to think about how he acted then I achieved my goal.
I requested the CCTV footage from Arriva, I bet they don't reply as quickly!